Professional Dog grooming Located in Helensburgh
Woofy Wash is a home-based dog grooming salon in Helensburgh
Terms and Conditions
WOOFY WASH – TERMS & CONDITIONS
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WOOFY WASH – TERMS & CONDITIONS
By booking, confirming, or presenting your dog for grooming with Woofy Wash Mobile Pet Grooming, you acknowledge and agree that grooming involves the use of sharp tools and equipment including clippers and scissors, and while all care is taken, there is an inherent risk of minor cuts, nicks, abrasions, clipper irritation, and exposure of pre-existing skin conditions, particularly in sensitive areas such as the armpits, groin, ears, and tail or on dogs with thin or delicate skin. You agree that if your dog is matted or has a compromised coat, shaving may be required for humane and welfare reasons and this process may reveal or cause skin irritation, sores, or underlying conditions, and additional charges may apply depending on coat condition, behaviour, and time required, with the dog’s comfort and welfare taking priority over cosmetic outcome. You confirm that you have disclosed all relevant information regarding your dog’s health, including any medical conditions, injuries, allergies, sensitivities, or behavioural concerns such as anxiety or aggression, and acknowledge that Woofy Wash is not responsible for any issues arising from undisclosed conditions. By proceeding with the booking, you accept that Woofy Wash will not be held liable for minor injuries that may occur during grooming and that any veterinary treatment required as a result of pre-existing conditions, matting, skin issues, or behaviour-related incidents is the responsibility of the owner, and you agree that all reasonable care will be taken and you will be notified as soon as practicable in the event of an incident. You acknowledge that Woofy Wash reserves the right to stop, refuse, or cancel a groom at any time where a dog is aggressive, highly stressed, or unsafe to handle, and that charges may still apply for time spent. For mobile appointments, you agree to provide safe and suitable parking for a grooming trailer or vehicle and access to water and/or power if required, and understand that failure to provide suitable access may result in cancellation or rescheduling. You accept that all prices are estimates only and may vary based on coat condition, size, behaviour, and time required, and that payment is due upon completion of the service, with late collection potentially incurring an additional fee. You consent to Woofy Wash taking and using photographs or videos of your dog for business and marketing purposes unless you advise otherwise prior to your appointment. Woofy Wash reserves the right to refuse service at its discretion where conditions are unsuitable or safety and welfare are at risk. By confirming or attending an appointment, you confirm that you have read, understood, and agree to these Terms and Conditions.
